Junior IT Business Analyst

Job Order ID:103
Employment Type:Permanent
Number of Positions:1
Job Location:Baar Switzerland
Job Function:

  • Confer and gather business requirements for various IT projects
  • Support all the coal applications including the ETRM system
  • Closely working with business users, service desk, and the developers to resolve reported issues
  • Regular communication on status and progress of pending issues to relevant stakeholders
  • Extend and maintain product support documentation for support staff and end-users
  • Problem management and proposal of correcting measures to proactively prevent reoccurring issues
  • Involvement in the application testing cycle as part of the business request delivery process
Job Requirement:

  • Functional and technical knowledge of ETRM system
  • Software testing and Quality Assurance in UAT and pre-production environments
  • Strong SQL knowledge
  • Business analysis methodologies
  • IT development technologies and processes

Together with:

  • The ability to listen, simplify and articulate the exact problem reported by the business user
  • Strong analytical skills both technically and on the business side
  • Strong interpersonal skills in order to communicate and negotiate with all levels of the business & IT
  • Delivery and customer focused: taking ownership for reported issues, efficiently delivering quality

We look for candidates:


Education on degree level (or equivalent)

Willing to go the extra mile in supporting end-users

With excellent language skills - a high English standard is a must

Self-driven and with the right sense of urgency


…. advantage will be given if candidate has:


Broad knowledge of the commodity trading & traffic, finance or accounting business sectors

Straight forward / hands on approach with proven ‘can do’ attitude


  • The ideal candidate should have approx. 2 years work experience as a BA. We only recruit here in Switzerland (valid Swiss permit is required).