Microsoft Dynamics 365 Customer Engagement Consultant

Job Location:Essen Germany
Job Function:


Job Description

As a Consultant, you are an expert at contributing to different phases of the consulting lifecycle. You will be intensely involved in; you will define the problem, propose and refine the solution.   You will also play an important role in the development, configuration and deployment of the overall solution.   You will guide teams on project processes, deliverables and contribute to the proposal development, client training and internal capability-building and help detail the project scope. You will have the opportunity to shape value-adding consulting solutions that enable our clients to meet the changing needs of the global landscape.



  • 5+ years of overall IT experience with minimum 3 years of hands-on experience of Microsoft Dynamics 365 Customer Engagement, which includes D365 sales, marketing, service, PSA and Field service modules.
  • Should have knowledge on Requirement Gathering and preparing solution based on fit gap analysis.
  • Should be able to work with clients to conduct workshops, prepare functional design for dynamics CRM application.
  • Provide technical solutions for customer’s complex business requirements.



  • Planning and Prioritization skills
  • Experience and desire to work in a management consulting environment that requires regular travel


Besides the professional qualifications of the candidates we place great importance in addition to various forms personality profile. These include:

  • High analytical skills
  • A high degree of initiative and flexibility
  • High customer orientation
  • High quality awareness
  • Excellent verbal and written communication skills