Application Support Engineer

Employment Type:Permanent
Job Location:Lisbon Portugal
Job Function:

  • Minimal 5 years proven experience as a support function team (preferably Finance industry)
  • Supporting both Production and Non-PROD environments
  • Supporting business users with generating SQL queries
  • Working closely with developers and engineers to automate / implement with tools to support /deploy /monitor the environments
  • Understand development lifecycles and terminologies
  • Understand devOps technologies and have worked within a Product Organization setup
  • Working with technologies such as ElasticSearch, Logstash, Kubernetes, Nagios, Control-M and Sophis
  • Handling incidents with Engineers / Database Engineers and Development within a timely manner
  • Writing retrospectives and working with relevant stakeholders to identify root cause for incidents
  • Supporting and coordinating BCM/ Disaster Recovery exercises
  • Working with external vendors for outsourced services for both change and incident resolution
  • Should have good availability to support priority incidents and colleagues
Job Requirement:

  • Experienced supporting java based applications running on Ubuntu OS
  • Experienced supporting applications running on Windows
  • Has strong understanding of infrastructure
  • Proven experience implementing monitoring solutions (preferably ElasticSearch / Nagios)
  • Proven experience working with centralized logging solutions (Kibana would be preferable)
  • GIT / JIRA / Confluence administration
  • Experienced with Control-M (batch control tool) or an equivalent batch control tool
  • Experience with Nolio deployment tool (or equivalent experience working with and automating with deployment tools) would be beneficial
  • Ability to support / coordinate incidents and communicate with relevant stakeholders
  • Understanding of devOps technologies such as Terraform / Ansible / Docker would be beneficial
  • Willing to script
  • Strong SQL / Oracle skills is a must
  • Any bash / powershell / python / Terraform / Ansible development experience would be a bonus
  • Fluent in English, German a plus

Visa sponsorship guaranteed