Job Function:
Roles And Responsibilities:
· Gathering, understanding, analysing client business processes to re-engineer/design the solution improving operational efficiency
· Performing functional support tasks for D365 F&O application maintenance and operations
· Set up and configure SCM (Procurement / Trade & Logistics) in D365 F&O product
· Implement and manage SCM modules like Procurement, Trade and Logistics, Inventory Management
· Investigates problems to establish real or hidden causes
· Drive Fit-Gap analysis & Conference Room Pilot (CRP)
· Collaborate with business user(s) to understand problem statement and providing / implementing best suitable solution
· SLA based ticket/incident resolution in Level 2 and Level 3 of application support
· Identifying opportunities to improve the solution tightening the interfaces and enhancing the Dynamics 365 F&O features
· Solution Testing for business acceptance and accuracy
· Communicating issues and project tasks to team in appropriate forum
· Providing detailed utilization and work status report & general usability guidance, and preparation reference material for key or end users
· Use common functionality and implementation tools
· Configure security, processes, and options
· Perform data mapping and assist in data migration
· Validate and support the solution
· Solution Testing / Unit Testing for business acceptance and accuracy
· Actively work with all involved to mitigate risks
· Active involvement in Master Data validation, cut-over and Go live activities
· Open for travel
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